Survey processing is (or should be) used by businesses to improve employee productivity, management capability, customer satisfaction and organizational performance. Surveys are an effective means of discovering the strong points and the weak points of any organization or venture and the people involved in it.
Capital Typing’s Data Entry and Market Research department provides excellent and comprehensive survey processing services. Organizations conduct surveys to assess and evaluate:
- Customer feedback on products and services
- Employee productivity
- Organizational performance
- Market needs and trends
At Capital Typing, our survey processing services are customized according to the client’s requirement. We have the necessary expertise to handle survey projects from conception to delivery when required. We can provide the following survey processing services:
- Initial survey set-up (based on the information you provide us concerning your specific needs, we will assemble well-structured elements needed for the survey process).
- Survey design (preparation of questionnaires, forms and other data capture methods designed to solicit responses from your target audience).
- Information collection (by means of web-based surveys, questionnaire set-up, data capture processes and analysis …)
- Survey data entry (entering the captured data into Excel spreadsheets or databases)
- Survey data analysis/reporting (the processes vary according to clients’ requirements and survey scopes and may include the conduct of correlation tests, cross table analysis, data mining, etc). The survey results are presented in graphical and tabular forms.
Although many of our survey processing clients are market research organizations, our survey processing services are by no means limited to market analysis and market research surveys. We have extensive survey processing experience in the following areas:
- Organizational Analysis Survey processing
- Competency Assessment Survey processing
- Customer Satisfaction Survey processing
- Employee Opinion Survey processing
- Needs Analysis Survey processing
- Web-based survey processing
- Online Survey processing
Naturally, Capital Typing’s survey processing services ensure that participants’ responses remain confidential and anonymous to encourage participation. We have earned a reputation in the industry for our prompt services whereby survey data, including cross-tabulations where applicable, are available instantly, almost in real time.
Our services are enhanced by our state-of-the-art infrastructure and the advanced technologies and software we employ. Capital Typing provides regular training to survey processing professionals, ensuring that their skills and competencies are always the best in the business. We transfer your processed survey data with our secured FTP, on our web server. In short, we have optimized processes and resources enabling us to deliver the best survey processing services at the lowest possible cost. Contact us now to learn more about our survey processing service.
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Data Processing Services
