Capital Typing specialized in turnkey BPO solutions, which combine comprehensive BPO service offerings into custom solutions designed to meet our clients' needs, wherever they may be, whatever their goals may be. When it comes to language translation, our goal is to help clients fast-track the pace at which they introduce their organization to new international markets and foreign-language speaking populations.
Our language translation services, integrated into a complete BPO service offering, drive engagement and business gains by realizing your organization’s mission in new settings while maintaining management oversight and control throughout the transition.
This article reviews 5 key areas where our language translation solutions can help:
We specialize in high-quality translations, which will help introduce your organization’s brand and marketing message to new markets effectively and impactfully. Our localization service ensures that marketing material is translated in a way that respects cultural differences between your original market and the new market you are entering. Your message will be presented in a way that captures the full meaning of the original, and presents it in easily recognizable, effective language, that will move your new audience.
2.Administrative and customer support functions.
Entering new markets brings new legal and compliance requirements that your organization has never encountered before. Your back-office operations were set up according to the requirements of your home country and its standards. But now you need to restructure operations in a way that covers both the requirements of your home country and the meets compliance and legal requirements in the new marketplace you are entering.
This kind of transition requires a depth of knowledge of business processes and is the reason why other translation agencies will not be nearly as equipped and ready to do this job as we are at Capital Typing. We specialize in design, management, and implementation of business processes. We look at the big picture, not just the translation of documents, but we will help you understand how to restructure your organization’s business processes to meet every need associated with the transition.
Customer support functions will be provided in the new language, with fast set-up times, making use of your existing models, and improving on them. We will create a fully integrated customer relationship management system—service without borders. Admin and compliance will likewise become a fully integrated, multi-language system, which covers requirements of multiple jurisdictions without confusion, neatly and smoothly.
Our approach to bookkeeping is methodical and well-organized. This allows us to easily introduce multi-language support and processing into the process, without losing efficiency or clarity of reporting. Local offices and operations will be able to plug into the bookkeeping function, providing required data, and accessing reports they need, and doing so in their own language, without having to pause each time to request translations. The language translation function will be fully integrated in advance, so that bookkeeping is always available in your language, whatever that may be.
4.Data entry, clerical services, and more.
Every business process produces back-end office work such as data entry, typing, scanning, and office management. The basic infrastructural requirements for these services are the same in any language, so our approach is to integrate language translation into a universal, multi-language support system. When Capital Typing is handling a back-end process for you, it means that process will be easily convertible to any language, on-demand.
When your organization extends its operations to new markets where different languages are spoken, Capital Typing will manage the transition simply and efficiently, so that the proven business processes that you have already established and in which your teams are trained, will be maintained and extended naturally to the new offices and operations in the foreign market.
At Capital Typing, we have built a systematic approach to smarter Business Process Outsourcing based on modular service offerings. This modular approach allows us to scale operations up and down on-demand and enables fast, flexible customization of our BPO solutions to any organization’s operational requirements. This is what makes our language translation to access global markets so effective as a business tool, to expand your operations. At each stage of our modular systems, language translation is integrated from the beginning, so that the same flexibility and customization we provide is easily extended to any language, without loss of momentum.