How to Assure Quality in Data Entry Projects

On the surface, quality assurance in data entry projects may seem to be a simple matter of accuracy in typing. But there is so much more to it than that. A data entry service that relies solely on the skill of its typists will never be able to reliably produce the kind of accuracy and quality data that your business deserves and needs to perform at its best. 

Our smarter data entry solutions go way beyond this. Of course, our teams are the best -- that goes without saying. But the key to world-class accuracy and quality assurance in the data entry process is to integrate smart tools and technology along with the very best personnel and manual data entry typing standards. There are a few important ways in which Capital Typing is leading the industry in this area:

Data validation. We use our software, the same place where the data entry typist is entering the data, to check the format and content of all data entered to ensure that it meets predefined criteria. This way, many manual errors can be caught and fixed immediately by the typist, as soon as they are made, and do not have a chance to make their way further down into the process.

Data comparison checks. We have had great success and positive feedback from our clients for our use of double data entry, also known as double-blind data entry, where two data entry typists, working independently, will produce content for the same data, and the software will compare the results, only accepting what is typed when both typists produce the same text. More advanced versions of this tool can also utilize real- or almost real-time processing, which gives added benefits of instant feedback and response, as well as supervisor interaction options.

Workflow customization. Our data entry project management tools allow us to manage large data entry projects quickly and quietly, without any fuss. Spot checks, data validations, data comparisons, independent reviews, and audits are all organized seamlessly into a single, fast, efficient system. The smarter data entry machine, perfected by Capital Typing.

 

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